Readback

Privacy Policy

Last updated: 2026-05-25

About this policy

Readback is a Chrome extension operated by Osel House LLC, an Alabama limited liability company doing business under the trade name Readback. This document explains, in plain English, what user data Readback collects, how we use and handle it, where it is stored, and who we share it with.

Single purpose. Readback captures readable text from web pages the user actively engages with, indexes them locally for semantic and keyword search, and lets the user ask AI questions across their own reading with cited answers.

Contact. For any privacy question or request, email support@getreadback.com.

1. Data we collect

Readback collects only the following categories of user data:

Readback does not collect: health information, financial information, personal communications, location, advertising identifiers, browsing history outside of the optional backfill, cookies, or any third-party analytics.

2. How we use and handle data

Each category in section 1 is used for exactly one purpose:

Readback does not use any data for advertising, profiling, behavioral tracking, or for any purpose unrelated to the single purpose stated above.

3. Data storage

Where each category lives, and for how long:

We do not store the content of Ask requests on our own servers. Each request exists on our backend only for the few seconds it takes to forward it to Anthropic and return the response.

4. Data sharing

Readback shares user data with the following four service providers, each strictly for the purpose described:

We make the following certifications:

We do not share user data with advertisers, data brokers, analytics vendors, or any third party other than the four service providers listed above.

5. Limited Use compliance

The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

In practice, this means:

We use user data only for:

  1. Providing or improving Readback's single purpose described above.
  2. Complying with applicable laws.
  3. Protecting against malware, spam, phishing, fraud, or abuse.
  4. A future merger, acquisition, or asset sale — and only with your explicit prior consent.

We transfer user data to third parties only when:

  1. Necessary to provide or improve the single purpose (the four service providers listed in section 4 above).
  2. Required to comply with applicable laws.
  3. Needed to protect against malware, spam, phishing, fraud, or abuse.
  4. Part of a business transition, and only with your explicit prior consent.

We do not, under any circumstances:

No human at Osel House LLC accesses your captured pages, your Ask questions, or any other user content, except (a) with your explicit consent, (b) when strictly necessary to investigate a specific security incident or abuse report, or (c) when required by law.

6. Data security

7. Your rights and controls

8. Sites we never capture

Readback maintains a built-in denylist of sensitive sites that are never captured, even if they pass the engagement gates:

You can extend this list. You cannot shrink it below these defaults.

9. International data transfers

Supabase, Upstash, Anthropic, and Vercel are US-based companies. If you use Readback from outside the United States, the Ask and sign-in requests you send will be processed on servers located in the US. By default, if you never sign in or click Ask, no data leaves your device. If you are a Pro subscriber and have turned on Cloud Sync, captured page data is also uploaded as described in section 12.

10. Cookies and tracking

The extension does not set cookies. It does not embed third-party trackers, pixels, or analytics SDKs.

11. Children

Readback is not intended for use by anyone under 13. We do not knowingly collect data from children. If you are a parent and believe a child has installed the extension, uninstalling it will remove the local data.

12. Cloud Sync (optional, Readback Pro)

By default, everything you capture stays on your device. If you are a Readback Pro subscriber and explicitly turn on Cloud Sync in Settings, the text and metadata of your captured pages are uploaded to our servers (hosted on Supabase) so you can restore them on another device or after clearing your browser.

13. Changes to this policy

If we change this policy, we will update the "Last updated" date at the top and post the new version at getreadback.com/privacy. For material changes (anything that expands what we collect or send), we will notify you in the extension before the change takes effect.

Contact

Questions, concerns, or requests: support@getreadback.com.

Readback is operated by Osel House LLC, an Alabama limited liability company doing business as Readback.